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25th Anniversary Conference
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Friday, November 21
8:15–10 am
Patient Education at the Speed
of Thought
John Bachman, M.D., Sanders Professor of Primary Care, Mayo Clinic, Rochester,
MN
Six years ago at this conference, Dr.
Bachman’s plenary session was entitled “The Computer on Your Desk.” During the session, the topics included
Web browsers: “This is important for you to use. It is something all of us will need to know in the next five years.”
PowerPoint: “This is a software program. It is easy to use —see how it works —Is this cool? This is going to be the
standard for talks in the future.” The Web: “The web is your future — go there, everyone is going online. You will
start using the net like your phone.” Six years later and reality is that the talk was a predictor of what is happening
today. However if you think things changed a great deal the last six years, we have not seen anything yet. This
presentation discusses how the digital world has sped up patient education, how to get information fast and get it
out to your patients in a timely manner, how to work patient education into the flow of a practice that is going digital,
and how to improve your effectiveness using digital tools.
John Bachman, M.D., is the Sanders Professor of Primary Care
at Mayo Clinic Rochester. He has practiced as a clinician there for 25 years
and has been active in the medical school, residency, and practice.
He regularly teaches seminars throughout the country to clinicians
and their staff about being
effective in the digital world through the High Performance Institute. He has
been a keynote speaker at several national conferences and has published
widely.
Saturday, November 22
8:30–10:15 am
Primary Care's Response to Public
Health Events ... Forging a Stronger Partnership
Eduardo Sanchez, M.D., M.P.H., Commissioner, Texas Department of Health,
Austin, TX
Family physicians practice public health every day. In today’s world, however,
a more integrated public health/primary care system is needed. Three different models, or a combination thereof,
may be applicable to this discussion. One is theoretical, relating to unknown and unpredictable mass public
health threats that could arise from bioterrorism, in which event public health authorities must work in tandem
with emergency response systems and family physicians who comprise most medical practices today. A second model
involves the emergent infectious diseases. The most recent examples involve West Nile Virus and SARS, in which
public health authorities provided epi-demiological information through surveillance and control to physicians
who provided acute care. A third model involves care for chronic disease and conditions such as obesity, in which
public health and family physicians must provide group-based interventions for preclinical and clinical solutions to
a growing public health threat with severe ramifications for individual patients.
Eduardo J. Sanchez, M.D., M.P.H., serves as Texas Commissioner of Health and he leads the Texas Department of Health, one of the state’s largest agencies. As Commissioner and Chief Health Officer for the State of Texas, Dr. Sanchez oversees programs such as licensing and certification, disease prevention and control, bioterrorism planning, environmental health, and the TDH laboratory, one of the largest in the nation. As a member of the U.S.–Mexico Border Health Commission, he advises the federal government on border health issues.
Dr. Sanchez became Commissioner of Health on November 5, 2001. He is a board certified family physician, actively practicing in Austin from 1992 – 2001. Dr. Sanchez also served as Health Authority and Chief Medical Officer for the Austin-Travis County Health and Human Services Department from 1994 to 1998. Dr. Sanchez received his medical degree in 1988 from the University of Texas Southwestern Medical School in Dallas and holds a master’s in public health from the University of Texas Health Science Center, San Antonio and a master’s in biomedical engineering from Duke University. He has bachelor’s degrees in biomedical engineering and chemistry from Boston University. Dr. Sanchez grew up in Corpus Christi where he graduated from Mary Carroll High School. He is married to Katherine Sanchez and has four children.
Sunday, November 23
8:15–9:45 am
Redrawing the Patient Education Blueprint: Forging
Our Future
John Nagle, M.P.A., Director of Education, Denver Health & Hospital Authority
Looking back over the 25 years of the Conference on Patient Education, there have
been significant innovations and successes for patient education. Does the course for education through these years
suggest a direction for patient education that will successfully take us into this new century? Are there indications
that we will need to change our “business as usual” approach to patient education to take on the extraordinary
demands of a health care delivery system that is redefining itself? John Nagle, M.P.A., will outline his
recommendations for a new agenda for patient education. This agenda will build on our past, but in a way
that creates new possibilities. It will capitalize on a unique time in our history to take a prominent role
in how all health care is delivered in the 21st century.
Mr. Nagle spent 18 years teaching patient education and health promotion
skills to family practice residents in Denver, CO. He has lectured
nationally and internationally on steps physicians can take to help
their patients
adopt better lifestyles. Mr. Nagle spent many years on the Conference on Patient
Education planning committee as well as four years on the Conference
Steering Committee, including one as Conference chair. He has published
a variety of articles and co-authored two books, including the Physicians
Guide to Outpatient Nutrition.
He currently works for Denver Health, Denver’s public integrated health care delivery system, as the Director of Education.