May 2003, Vol. 35, No. 5

Residency Education

Family Practice Graduate Preparedness in the Six ACGME Competency Areas: Prequel
Deirdre C. Lynch, RhD; Perry Pugno, MD, MPH, CPE; Diane K. Beebe, MD; Samuel W. Cullison, MD; John J. Lin, MA
Background and Objectives: Since July 2002, family practice residency program accreditation requires evidence of teaching and assessing residents in six competency areas. This study was conducted to obtain baseline information about family practice graduates’ perceptions of the importance of specific competencies and the extent to which residency training prepared them to perform skills representative of the six competency areas. Methods: A national, cross-sectional survey was conducted
of family physicians who had graduated from residency programs from 1998 to 2000. Results:The response rate was 54% (n=1,228). Graduates reported the most preparation in patient care skills, followed by interpersonal and communication skills and then professionalism. The least preparation was reported for skills pertinent to practice-based learning and improvement, systems-based practice, and some areas of professionalism. Conclusions: Areas of residency education that appear to warrant improvement include education about system aspects of care, practice-based learning and improvement, and selected professionalism issues.

(Fam Med 2003;35(5):324-9.)


Benchmarking the Costs of Residency Training in Family Practice
Judith Pauwels, MD; Andrew Oliveira, MD, MHA; Nancy Stevens, MD, MPH
Financial and operational benchmarking data for family practice residency programs within the University of Washington Network were established for the year 2000. Data were systematically collected by standardized questionnaire, evaluated for quality and verified, and then analyzed. Revenues, expenses, faculty structures, productivity, and family practice center staffing models are reported, using program averages and ranges or standard deviations for individual data elements. Variations and data problems
included data line definitions, difficulties obtaining data from sponsoring institutions, indirect program costs, and widely differing program structures. Limited conclusions can be made regarding “best practices,” but the results contribute to the establishment of normative data for budgeting and operational evaluation of family practice programs.

(Fam Med 2003;35(5):330-6.)


Medical Student Education

Task-oriented Processes in Care (TOPIC): A Proven Model for Teaching Ambulatory Care
John Rogers, MD, MPH; Jane Corboy, MD; Joyce Dains, DrPH; William Huang, MD; Warren Holleman, PhD; James Bray, PhD; Marconi Monteiro, EdD
Background and Objectives: The TOPIC model conceptualizes the work of family physicians as five prototypical visits (new problem, checkup, chronic illness, psychosocial problem, and behavioral change) and four major processes (physician information processing, patient-physician relationship development, integration of information and relationship, and lifelong learning). This paper describes methods
for teaching this model to clerkship students and reports 4 years of outcome data. Methods: The instruction included seminars at the beginning of the rotation, a laminated pocket card as a reminder in clinical sites, a clerkship “passport” with examples of TOPIC verbal presentations, and student selfstudy for the end-of-rotation Clinical Performance Examination (CPX). Evaluation outcomes include student perceptions of the seminars and student performance on the CPX. Results: Students rated the usefulness of the seminars favorably. The CPX scores showed that students performed most of the tasks expected for each prototypical visit. Conclusions: Students learned the tasks presented in the seminars and demonstrated them during the CPX. The model is robust since students learned the material despite
some changes in teaching methods.

(Fam Med 2003;35(5):337-42.)

Methods for Teaching Physical Examination Skills to Medical Students
Pamela Dull, MD; Danell J. Haines, PhD
Background and Objectives: Teaching physical examination (PE) skills is a fundamental component of medical education. However, there is little information available about how medical school faculty teach PE skills. This study surveyed PE course directors to determine how they presently teach PE skills, the methods that are perceived to be the best, and how standardized patients (SPs) are recruited and paid. Methods: A written survey was mailed to PE course directors at US allopathic and osteopathic medical schools. Results: PE course directors at 83 (58%) schools responded. Results indicate that the top three methods presently used for teaching (demonstration on an SP, practice on an SP, and practice on patients) and those perceived to be the best methods are the same but in different rank order. A significant difference was observed in the overall mean scores of the present methods versus the best methods in 8 of the 10 teaching methods; thus, instructors are not always using the best methods to teach PE. There were also differences in methods used to teach “sensitive areas” (ie, genital or breast exam). Conclusions: The highest-ranked methods for teaching PE are demonstrations and practice with SPs and practice on real patients. However, PE instructors are not always using the teaching methods they deem best.

(Fam Med 2003;35(5):343-8.)


Clinical Research and Methods

Predictors of Screening for Breast and Colorectal Cancer Among Middle-aged Women
Lorraine Silver Wallace, PhD; Rajeev Gupta, MD
Background and Objectives: Rates of breast and colorectal cancer screenings among women in the United States fall below current guidelines set forth by the American Cancer Society and Healthy People 2010. This study examined predictors of breast and colorectal cancer screening behaviors among women patients (ages 50–75) at a university-based family practice clinic. Methods: A random sample of 600 women
patients were sent a comprehensive written questionnaire assessing demographic characteristics and breast and colorectal cancer screening behaviors and beliefs via the US Postal Service. Results: Rates of clinical breast examinations, mammography, fecal occult blood testing, and sigmoidoscopy/colonoscopy exceeded national and state trends. A greater proportion of women reported receiving breast cancer
information as compared to colorectal cancer information. Receiving information from one’s physician was significantly related to having had a clinical breast examination, a fecal occult blood test, and sigmoidoscopy/colonoscopy. Significant predictors of fecal occult blood testing included lower perceived barriers, married, receiving information from physician, and greater perceived benefits.Significant predictors of sigmoidoscopy/ colonoscopy included receiving information from physician, lower perceived barriers, and advanced age. Conclusions: The family physician can play an instrumental role in encouraging patients to adhere to current breast and colorectal cancer screening guidelines.

(Fam Med 2003;35(5):349-54.)

 

Practice Management

Sources of Error in Delayed Payment of Physician Claims
Jessica M. Lundeen; Wiley W. Souba, MD, ScD, MBA; Christopher S. Hollenbeak, PhD
Background and Objectives: Our objectives were to determine the distribution of errors and estimate the magnitude of the burden of delayed payments in a large physician group practice. Methods: A 25% random sample (n=775) was taken from all billed records of a physician group practice in the Pacific Northwest that were delayed 6 months or more as of June 30, 2001. The source and specific reasons for payment
delays, as well as the amount of each unpaid invoice, were determined by electronic documentation or telephone calls to the payor. Analysis of variance was used to determine whether the amount of the invoice was associated with the source and reason of error. Results: The source of delayed payments due to provider, payor, patient, and technical error were 36.1%, 28.1%, 14.5%, and 21.3%, respectively. The
most-frequent reasons for delayed payment were that the provider incorrectly set up the account (15.2%), the provider did not follow up on denial (12.9%), and the payor incorrectly processed the invoice (11.6%). Analysis of variance suggested that the invoice amount was not significantly associated with the source but was significantly different across reasons for delayed payment. The potential financial impact of
earlier recovery of payment was $262,270. Conclusions: In these data, provider and payor errors accounted for almost two thirds of delayed payments. The most promising avenue for providers to reduce delayed payments is by reducing their own errors. Eliminating the two most common errors would result in a more timely recovery of nearly $70,000 in revenues.

(Fam Med 2003;35(5):355-9.)

 

Commentary

Evidence-based Medicine Meets Goal-directed Health Care
James W. Mold, MD, MPH; Robert Hamm, PhD; Dewey Scheid, MD, MPH
Evidence-based medicine and goal-directed, patient-centered health care seem, at times, like parallel universes, though, at a conceptual level, they are perfectly compatible. Part of the problem is that many of the kinds of information required for decision making in primary care are often unavailable or difficult to find. Several case examples are used to illustrate this problem, and reasons and solutions are suggested. The goal-directed health care model could be helpful for directing the search for evidence that is relevant to the decisions that patients and their primary care physicians must make on a regular basis.

(Fam Med 2003;35(5):360-4.)

 

Innovations in Family Medicine Education

The BELIEF Instrument: A Preclinical Teaching Tool To Elicit Patients’ Health Beliefs
Alison E. Dobbie, MD; Martha Medrano, MD; James Tysinger, PhD; Cynthia Olney, PhD
Purpose: The BELIEF Instrument is a cultural interviewing tool for preclinical medical students that does not require diagnostic or therapeutic skills. Methods: An expert panel developed and taught the instrument to 200 first-year medical students in (1) a didactic session, (2) standardized patient interviews, and (3) clinical correlation sessions with community physicians and third-year medical students. Standardized patients evaluated students on the BELIEF questions in a graded interview. Results: A total of 93.5% (range 86% to 97%) of 197 students elicited information on each of the BELIEF items. Conclusions: The BELIEF instrument works as a cultural interviewing
tool. It is unknown if students’ interviewing behavior generalizes to real patients in clinical settings.

(Fam Med 2003;35(5):316-9.)

 

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