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Pre- and Post-Conference Workshops


Monday, September 11; 8:30 am–12:30 pm

PR1: Using Relational Leadership and Psychological Safety to Teach and Implement Team-Based Quality Improvement
Christina Kelly, MD; Kyle Turner

This interactive session will provide an opportunity for participants to identify how relational leadership leads to personal and practice transformation, understand how psychological safety creates collaboration within interprofessional and intergenerational teams, develop skills to integrate a culture of feedback into quality improvement efforts, and leave with actionable steps for their practices. Relational leadership—a human centered approach to working with others that cultivates connection and awareness to increase belonging, collaboration, equity, and impact across health systems—is vital for practice-based teams to lead change. Psychological safety—a shared belief that team members can take interpersonal risks—is essential to high functioning teams and high-quality healthcare. When present, team members have space and opportunity to share new ideas and insights, collaborate instead of cooperate, and contribute to change efforts. Creating a culture of feedback promotes psych safety. When a relational mindset is used during feedback, it allows educators and learners to share insights and observations about their actions, behavior, or performance to foster growth and development.

Learning Objectives:
Upon completion of this session, participants should be able to:

  1. Define relational leadership and describe why a relational mindset enhances diverse, inter-professional practice-based teams.
  2. Interpret how psychological safety fosters collaboration within inter-professional and intergenerational teams.
  3. Apply lessons from case-based scenarios to create a culture of feedback within teams at participants’ institutions.

Fee: $150 (includes training materials, CME, light refreshments)
Attendance Limit: 30

PR2: Solve Your Problems Permanently With Quality Improvement That Works
John Bachman, MD

This is a life-changing session. Quality Improvement in medicine has stalled. Patient safety in hospitals remains; about one in four patients have an adverse event. Quality improvement projects and PDSA studies have a 75% failure rate. The current approach to quality improvement is often identifying the latest problem (Whack a Mole), rushing in to solve it, watching the change, and making things better so you can move on to the next issue. As soon as the problem is not prioritized, it regresses. This preconference stops the nonsense. It is based on the quality teachings of Deming. The session focuses on the basics of quality improvement that solves problems for good. It will emphasize processes that work. The attendees will leave with a firm understanding of systems, variation, scientific approaches, and the psychology of quality improvement. It emphasizes knowledge and know-how. After four hours of interaction, attendees will leave with a firm foundation to transform their practice and life.

Learning Objectives:
Upon completion of this session, participants should be able to:

  1. Learn the basics of Deming's Profound Knowledge: Knowledge of Systems using processes, aims, and coordination; Knowledge of Variation using run and control charts; Understanding of Knowledge using PDSA Cycles; Knowledge of the Psychology of management and workers.
  2. Resources to tap into for their quality improvement.
  3. Have fun.

Fee: $150 (includes training materials, CME, light refreshments)
Attendance Limit: 30



Wednesday, September 13; 1–5:30 pm and Thursday, September 14; 8 am–12:30 pm
(Note: participants must attend both ½ sessions)

PR3: Point of Care Ultrasound Workshop
Ryan Paulus, DO; Hiten Patel, MD, MPH; John Doughton; Matthew Zeitler, MD; Puja Dalal, MD

While point-of-care ultrasound (POCUS) use has been shown to augment the bedside exam, hasten time to clinical decisions, and expand procedural capabilities and accuracy, only 6% of all family medicine residencies have an established ultrasound curriculum. A commonly cited barrier to starting a POCUS curriculum in a family medicine residency was lack of trained faculty. We crafted this workshop for family medicine faculty and residents to provide them with education and skills on commonly used POCUS modalities and tools to help develop a POCUS program in their residency. The workshop will cover didactics on how to perform the scans, hands on sessions, image review, as well as evidence review. We will additionally discuss billing and coding and have a curriculum panel discussion. During this workshop, we will cover cardiac, pulmonary, gallbladder, kidney, musculoskeletal (knee), and skin/soft tissue. Participants will receive CME and a course completion certificate.

Learning Objectives:
Upon completion of this session, participants should be able to:

  1. Introduced to cardiac, pulmonary, gallbladder, kidney, musculoskeletal (knee) and skin/soft tissue point of care ultrasound to allow them to develop basic skills and image recognition.
  2. Learn the clinical applications of point-of-care ultrasound and supporting evidence.
  3. Tools to develop a POCUS curriculum for their family medicine residency program.

Fee: $500 (includes training materials, CME, light refreshments)
Attendance Limit: 36


If you have questions about the Conference on Practice and Quality Improvement, contact 800.274.7928 or email