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Bright Light: Shou Ling Leong, MD

STFM Member Shou Ling Leong, MD is the assistant dean for Pathways Innovation and associate vice chair of Education at the Penn State Milton S Hershey Medical Center in Hershey, Pennsylvania. Shou Ling has been an active member of STFM for 22 years.

Shou Ling's Story

by Shou Ling Leong, MD

From building clerkships to creating new innovative programs, everything accomplished in my academic career has been connected in some way to STFM, an organization that enables talented, dedicated, like-minded educators to come together to learn, collaborate, and make a difference in medical education and the health of our nation.

The STFM Faculty Enhancement Award I received in 1997 provided opportunities for mentorship and collaboration, leading to presentations and publications. More importantly, it ignited my interest in medical education. As chair of the Group on Online Cases, I led the development of virtual patient cases as tools for teaching medical students the STFM National Clerkship Curriculum. As the founding editor-in-chief, I worked with more than 100 STFM members in creating fmCASES (now Aquifer Family Medicine) which are used by 95% of medical schools. My service as Group-On/Collaborative Chair and STFM Foundation Trustee has allowed me to sharpen my leadership and administrative skills. STFM colleagues provide helpful advice and support, and it is extremely gratifying to see that collectively we make all of this possible.   

Paying It Forward: STFM is a leading-edge organization with the right vision and mission to support health care accessibility for all. Training our next generation of healers requires not only educators, but also leaders. My first major donation to the STFM Foundation was inspired by earlier fund-raising efforts to develop family medicine leadership, including the Bishop Fellowship. Now we have family physicians serving as deans of medical schools across the country. Other initiatives, such as New Faculty Scholars, Faculty for Tomorrow, and underrepresented in medicine programs, are equally impactful. We must fund what we believe in, as a healthy tomorrow requires financial support today. I am proud to be a member of the Light the Torch Club.

Light the Torch: Transforming the future of family medicine would not be possible without the generosity of Shou Ling Leong and countless other STFM members and supporters. Through the Light the Torch Club and other donations, the STFM Foundation supports STFM's priority to develop the pipeline for academic family medicine. 

To learn more, click the button below, or contact Mindy Householder at mhouseholder@stfm.org or 800.274.7928.

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To learn more or to support the STFM Foundation, click the button below, or contact Mindy Householder at mhouseholder@stfm.org or 800.274.7928.

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Tips for Using STFM's AI Assistant

STFM's AI Assistant is designed to help you find information and answers about Family Medicine education. While it's a powerful tool, getting the best results depends on how you phrase your questions. Here's how to make the most of your interactions:

1. Avoid Ambiguous Language

Be Clear and Specific: Use precise terms and avoid vague words like "it" or "that" without clear references.

Example:
Instead of: "Can you help me with that?"
Try: "Can you help me update our Family Medicine clerkship curriculum?"
Why this is important: Ambiguous language can confuse the AI, leading to irrelevant or unclear responses. Clear references help the chatbot understand exactly what you're asking.

2. Use Specific Terms

Identify the Subject Clearly: Clearly state the subject or area you need information about.

Example:
Instead of: "What resources does STFM provide?"
Try: "I'm a new program coordinator for a Family Medicine clerkship. What STFM resources are available to help me design or update clerkship curricula?"
Why this is better: Providing details about your role ("program coordinator") and your goal ("design or update clerkship curricula") gives the chatbot enough context to offer more targeted information.

3. Don't Assume the AI Knows Everything

Provide Necessary Details:The STFM AI Assistant has been trained on STFM's business and resources. The AI can only use the information you provide or that it has been trained on.

Example:
Instead of: "How can I improve my program?"
Try: "As a program coordinator for a Family Medicine clerkship, what resources does STFM provide to help me improve student engagement and learning outcomes?"
Why this is important: Including relevant details helps the AI understand your specific situation, leading to more accurate and useful responses.

4. Reset if You Change Topics

Clear Chat History When Switching Topics:

If you move to a completely new topic and the chatbot doesn't recognize the change, click the Clear Chat History button and restate your question.
Note: Clearing your chat history removes all previous context from the chatbot's memory.
Why this is important: Resetting ensures the AI does not carry over irrelevant information, which could lead to confusion or inaccurate answers.

5. Provide Enough Context

Include Background Information: The more context you provide, the better the chatbot can understand and respond to your question.

Example:
Instead of: "What are the best practices?"
Try: "In the context of Family Medicine education, what are the best practices for integrating clinical simulations into the curriculum?"
Why this is important: Specific goals, constraints, or preferences allow the AI to tailor its responses to your unique needs.

6. Ask One Question at a Time

Break Down Complex Queries: If you have multiple questions, ask them separately.

Example:
Instead of: "What are the requirements for faculty development, how do I register for conferences, and what grants are available?"
Try: Start with "What are the faculty development requirements for Family Medicine educators?" Then follow up with your other questions after receiving the response.
Why this is important: This approach ensures each question gets full attention and a complete answer.

Examples of Good vs. Bad Prompts

Bad Prompt

"What type of membership is best for me?"

Why it's bad: The AI Chat Assistant has no information about your background or needs.

Good Prompt

"I'm the chair of the Department of Family Medicine at a major university, and I plan to retire next year. I'd like to stay involved with Family Medicine education. What type of membership is best for me?"

Why it's good: The AI Chat Assistant knows your role, your future plans, and your interest in staying involved, enabling it to provide more relevant advice.

Double Check Important Information

While the AI Chat Assistant is a helpful tool, it can still produce inaccurate or incomplete responses. Always verify critical information with reliable sources or colleagues before taking action.

Technical Limitations

The Chat Assistant:

  • Cannot access external websites or open links
  • Cannot process or view images
  • Cannot make changes to STFM systems or process transactions
  • Cannot access real-time information (like your STFM Member Profile information)

STFM AI Assistant
Disclaimer: The STFM Assistant can make mistakes. Check important information.