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North Star: Josue Santos, MD

STFM Member Josue Santos, MD, is a family medicine resident at Mountain Area Health Education Center (MAHEC) in Hendersonville, North Carolina. Dr Santos is a 2020 Faculty for Tomorrow Resident Scholar.

Josue's Story: My passion for family medicine began in the summer of 1995 when my brother and I witnessed the medical care my father received as a type 2 diabetic requiring daily insulin injections. 

Each morning, we spent 2 hours waiting for a nurse to check my father's blood sugar and administer his insulin. We were surprised to learn that a visit to the doctor was an all-day affair and that we "got off easy" because we were only there for his injection.

As time passed, my father began to limit his visits to the clinic until he stopped going altogether. I will never know the circumstances behind his decision to stop seeing his doctor. Could it have been the mile walk or long waits in the lobby? Was he limited by poor health literacy, or did he just fall through the proverbial crack? 

In 2004, 3 weeks before leaving for my first deployment, I received a letter from the Sergeant Major of the Red Cross. He explained that the Red Cross gets involved when a family member is medically cleared as having only days to live. My father died a few short hours after I arrived, and to this day, I wonder if his death could have been avoided by a caring family physician who understood the psychosocial dynamics involved in his decision to stop seeking care. Perhaps, that same family physician could have intervened and encouraged continued treatment or home-based care as an alternative.

To be a family physician is to leverage the power of relationships, strengthening the bond between patient and physician and improving health outcomes. My passion for family medicine stems from fostering these relationships and their downstream effects. 

The scope of a family physician is often as diverse as the patient populations being served. This breadth of knowledge and practice attracts medical students to the field, and new physicians, enamored by endless possibilities, choose a family medicine residency based on future aspirations for patient care. It is the role of faculty and community preceptors to understand, engage, and shape these new physician experiences as a means to meeting education and career goals. 

Post-residency, my role as a family physician will be that of a junior faculty mentor in a full-spectrum family medicine residency program. I will lead by example, staying up-to-date on the latest research and procedural skills, while supporting those physicians providing “cradle to the grave” care for patients and their families. 

STFM members, old and young, male and female, of all colors, creeds, backgrounds, and orientations, have supported, nurtured, questioned, and enlightened me throughout my career. They have advised me when words of support were needed, chastised me when I ventured too far afield, and guided me through the many challenges of being a family physician and family medicine educator.

I am indebted those who have helped me along my professional path. They have added value to my life, and I am profoundly grateful. Supporting the STFM Foundation is one way I can express that gratitude, and at the same time, ensure that others starting off as teachers of family medicine will find a welcoming home in the STFM family.

Faculty for Tomorrow Resident Scholarships: The STFM Foundation supports multiple scholarships to help cover travel expenses for residents like Josue to attend the Faculty for Tomorrow Preconference Workshop at the STFM Annual Spring Conference. With support from donors to the Underrepresented in Medicine Campaign, the STFM Foundation provides additional scholarships for underrepresented in medicine applicants.

How You Can Help: Transforming the future of family medicine would not be possible without the generosity of countless STFM members and supporters. Through both member and departmental donations, the STFM Foundation is able to support STFM's priority to develop the pipeline for academic family medicine.

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How You Can Help: Transforming the future of family medicine would not be possible without the generosity of countless STFM members and supporters. Through both member and departmental donations, the STFM Foundation is able to support STFM's priority to develop the pipeline for academic family medicine. To transform the future of academic family medicine, donate to the STFM Foundation online or contact Mindy Householder at 800.274.7928 or mhouseholder@stfm.org.

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Tips for Using STFM's AI Assistant

STFM's AI Assistant is designed to help you find information and answers about Family Medicine education. While it's a powerful tool, getting the best results depends on how you phrase your questions. Here's how to make the most of your interactions:

1. Avoid Ambiguous Language

Be Clear and Specific: Use precise terms and avoid vague words like "it" or "that" without clear references.

Example:
Instead of: "Can you help me with that?"
Try: "Can you help me update our Family Medicine clerkship curriculum?"
Why this is important: Ambiguous language can confuse the AI, leading to irrelevant or unclear responses. Clear references help the chatbot understand exactly what you're asking.

2. Use Specific Terms

Identify the Subject Clearly: Clearly state the subject or area you need information about.

Example:
Instead of: "What resources does STFM provide?"
Try: "I'm a new program coordinator for a Family Medicine clerkship. What STFM resources are available to help me design or update clerkship curricula?"
Why this is better: Providing details about your role ("program coordinator") and your goal ("design or update clerkship curricula") gives the chatbot enough context to offer more targeted information.

3. Don't Assume the AI Knows Everything

Provide Necessary Details:The STFM AI Assistant has been trained on STFM's business and resources. The AI can only use the information you provide or that it has been trained on.

Example:
Instead of: "How can I improve my program?"
Try: "As a program coordinator for a Family Medicine clerkship, what resources does STFM provide to help me improve student engagement and learning outcomes?"
Why this is important: Including relevant details helps the AI understand your specific situation, leading to more accurate and useful responses.

4. Reset if You Change Topics

Clear Chat History When Switching Topics:

If you move to a completely new topic and the chatbot doesn't recognize the change, click the Clear Chat History button and restate your question.
Note: Clearing your chat history removes all previous context from the chatbot's memory.
Why this is important: Resetting ensures the AI does not carry over irrelevant information, which could lead to confusion or inaccurate answers.

5. Provide Enough Context

Include Background Information: The more context you provide, the better the chatbot can understand and respond to your question.

Example:
Instead of: "What are the best practices?"
Try: "In the context of Family Medicine education, what are the best practices for integrating clinical simulations into the curriculum?"
Why this is important: Specific goals, constraints, or preferences allow the AI to tailor its responses to your unique needs.

6. Ask One Question at a Time

Break Down Complex Queries: If you have multiple questions, ask them separately.

Example:
Instead of: "What are the requirements for faculty development, how do I register for conferences, and what grants are available?"
Try: Start with "What are the faculty development requirements for Family Medicine educators?" Then follow up with your other questions after receiving the response.
Why this is important: This approach ensures each question gets full attention and a complete answer.

Examples of Good vs. Bad Prompts

Bad Prompt

"What type of membership is best for me?"

Why it's bad: The AI Chat Assistant has no information about your background or needs.

Good Prompt

"I'm the chair of the Department of Family Medicine at a major university, and I plan to retire next year. I'd like to stay involved with Family Medicine education. What type of membership is best for me?"

Why it's good: The AI Chat Assistant knows your role, your future plans, and your interest in staying involved, enabling it to provide more relevant advice.

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While the AI Chat Assistant is a helpful tool, it can still produce inaccurate or incomplete responses. Always verify critical information with reliable sources or colleagues before taking action.

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The Chat Assistant:

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STFM AI Assistant
Disclaimer: The STFM Assistant can make mistakes. Check important information.