In this episode of the STFM Podcast, Dennis Baker, PhD, creator of the ARCH Model of feedback, shows us how we can create a learning environment in which the word “feedback” does not elicit instant dread in the learner. In a congenial conversation with our host, he describes each part of the ARCH model, showing us not only how we can use it in our practice, but also demonstrating how this feedback model can guide learners into a habit of intentional self-reflection, a practice they can then use throughout the rest of their career.

Hosted by Saria Saccocio, MD, MHA, FAAFP

Copyright © Society of Teachers of Family Medicine, 2024

Resources

• ARCH: A Guidance Model for Providing Effective Feedback to Learners - STFM Education Column
• Using the ARCH Feedback Model - STFM Resource Library
• January 2023 #MedEd Pearls: The ARCH Model for Providing Effective Feedback - Harvard Macy Institute

Dennis Baker, PhD: 

Dennis Baker, PhD, is an Emeritus Professor of Family Medicine at the Florida State University College of Medicine. After receiving his doctorate in education at the University of Florida in 1976, Dennis began his medical education at a new College of Veterinary Medicine at Mississippi State University where he directed the student testing center and provided teaching skills training to new faculty, most of whom had never taught. In that environment he learned that helping faculty enhance their teaching skills required listening to faculty and that building positive and personal relationships with them are key elements of the faculty development process. Dennis went on to hold faculty development and administrative positions in three Colleges of Osteopathic Medicine. Taking the position as Assistant Dean for Faculty Development at the newly created Florida State University College of Medicine provided Dennis the opportunity to fully engage in his passion of helping those who teach medical students and residents to enhance their educational skills via the faculty development process.  His faculty development program at Florida State was cited as a strength by the LCME in 2011, as follows: The College of Medicine should be commended for an impressive faculty development program, particularly for the diverse nature of the offerings and the sheer volume of effort expended to support the development of faculty on an ongoing basis. Dennis is a “long-time” active STFM member and considers his experiences in STFM to be a guiding influence and highlight of his career in medical education.