Image Description

Preconference Workshops

Monday, September 12, 2022

8:30 am–12:30 pm

PR01: Building Quality on a Firm Foundation

John Bachman, MD

Quality improvement in health care is often built on the shifting sands of “projectness.” It is characterized by being time limited and producing small-scale projects, which have a three in four chance of failing in 4 years. This session pulls you out of the quicksand of trying to improve by cutting costs or motivating people to just “work smarter." Instead the 4-hour session provides the attendees with the basics of Deming’s profound knowledge to create a firm foundation in improvement science. Deming was the father of quality improvement, whose work has stood the test of the time. As Deming said, ”Are overall aim should be to create a system in which everyone may take joy in work." By providing skills for dealing with systems, managing variation, implementing projects that solve problems permanently, and understanding how to improve team functioning, the attendee will leave with a solid start on transforming their organization and themselves.

Additional Fee: $150; includes training materials, continental breakfast and refreshments.


8:30 am–12:30 pm

PR02: Utilizing Relational Leadership to Advance Equity and Inclusion in Practice-Based Teams

Christina Kelly, MD; Kyle Tuner, PharmD; Brian Park, MD, MPH; Dori Mazor, MBA

Learn how to transform practice teams and advance equity through interactive sessions that introduce relational leadership, enhance participants’ awareness of how their identity impacts them as leaders, and demonstrate how compelling stories cultivate more inclusive spaces.
Relational leadership (RL)—a human-centered approach cultivating connection and awareness to increase belonging, equity, collaboration, and impact—is vital for practices to lead change and advance DEI. We can enhance our interprofessional teamwork and cultivate health care transformation by applying RL skills.

Our self-awareness, connection to others, and sense of purpose can cultivate resilience. Knowing how our identity impacts our biases, assumptions, and perspectives and informs our interactions with others is an essential skill. Recognizing power dynamics can advance equity by redistributing power in our practices and create opportunity for everyone's input and decision-making. Narrative leadership strengthens teams, establishes connection, and motivates action through storytelling. It can share how one's identity and life experiences lead to one's core values and harnesses stories to encourage others to connect over those shared values.

Additional Fee: $150; includes training materials, continental breakfast and refreshments.


If you have questions about the Conference on Practice and Quality Improvement, contact 800.274.7928 or email