It’s time for smarter intergenerational conversations. With five distinct generations currently in today’s workplace, organizational leaders and teams frequently encounter frustration and complexity when managing intergenerational dynamics. In this engaging keynote, Megan W. Gerhardt, PhD, pushes back on lazy generational stereotypes to understand why generations bring different norms into the workplace. Using the Gentelligence® framework, Dr Gerhardt shares actionable, practical strategies to help transform generational diversity from a perceived challenge into a competitive advantage for your organization. Using powerful questions, Dr Gerhardt talks about ways to dismantle harmful age-based stereotypes, identify and address barriers to effective intergenerational collaboration, and develop practical approaches that replace generational bias with genuine curiosity and openness. Using the 4 practices of Gentelligence®, Dr Gerhardt walks through how to have meaningful intergenerational dialogue to create organizational cultures that leverage the unique strengths each generation brings to the workplace. By the end of this engaging session, attendees possess concrete tools to foster understanding, connection, and collaborative success across all generational cohorts within their teams.

Learning Objectives

Upon completion of this session, participants should be able to:

  • Develop practical strategies for replacing generational stereotypes and judgment with genuine curiosity and openness to different perspectives.
  • Create smarter intergenerational conversations through strategic “power questions” that foster understanding and connection.
  • Apply four key practices of Gentelligence® and ways to apply them to workplace challenges.

Copyright © Society of Teachers of Family Medicine, 2026