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Outpatient Adult
Kathyrn Fraser, PhD (LEAD); Kento Sonoda, MD; Rachel David (student); Bharat Gopal, MD, MPH; Ruben Tinajero, PhD; Alexa Lindley, MD; Monica DeMasi, MD, Katherine Anderson, MD; Holly Russell, MD.
Browse Other Sections
- Implicit Bias
- Impact of Racism on Health
- Microaggressions
- Social Determinants of Health
- Sexual Harassment
- Dermatology
- Multicultural Care in Geriatrics
- End-of-Life Care
- Transgender Care
- Weight Bias
- Ableism
- Caring for Patients with Non-English Language Preferences (NELP)
- Low Health Literacy
- Orthopedics and Physical Medicine and Rehabilitation
- Substance Use Disorders
- HIV
- Mental Illness
- Caring for the Unhoused
- Food Insecurity
THEME: Implicit Bias
SUGGESTED ROTATIONS: Orientation; Outpatient PGY1, PGY2, PGY3; Community Medicine
1. OBJECTIVE: Define implicit bias and describe how it impacts the care we provide patients.
Resources:
Read:
Applications and Questions:
-
- How does implicit bias manifest itself in patient care?
- What is one situation where you demonstrated implicit bias in patient care? What are 4 techniques you could use to mitigate your implicit biases next time?
THEME: Impact of Racism on Health
SUGGESTED ROTATIONS: Outpatient Pediatrics PGY-1, PGY-2, PGY-3
OBJECTIVES:
1A. Describe the impact of racism on health and health care.
1B. Define the concept of structural violence and apply it to US Health Care System.
Resources:
Explore:
-
- www.raceandmedicine.com website with interesting videos, narrative and webinars
- Focus on pages on Biology, Racism, and Structural Racism (links in top left) (30-minute activity)
- Go to the Topics in Medicine tab (links in top right) for information about different health issues and how racism can affect them. (30-minute activity)
- Chapter 10 … There are no accidents. The Paul Farmer Story | ANTH101
- www.raceandmedicine.com website with interesting videos, narrative and webinars
Watch:
-
- Allegories on race and racism | Camara Jones | TEDxEmory (20-minute video)
Applications and Questions:
-
- How can racism negatively affect a person’s health?
- What can an individual provider do to combat the effects of racism on their patients’ health?
- The article about Paul Farmer defines structural violence and applies it to Haiti and African countries. How have you witnessed structural violence in the US health system during your clinical rotations?
THEME: Microaggressions
SUGGESTED ROTATIONS: Leadership; Orientation; Community Medicine; Inpatient PGY1, PGY2, PGY3; Outpatient PGY1, PGY2, PGY3; ER; General Surgery
OBJECTIVES:
1A. Describe the experiences of those subjected to microaggressions in medicine and some strategies to mitigate its effects.
1B. Identify potential responses to daily microaggressions
Resources:
Read:
-
- Becoming Active Bystanders and Advocates: Teaching Medical Students to Respond to Bias in the Clinical Setting. Read the article and then click on download under appendices A and C for Bystander Training handout and Response Framework Handout. (30-minute read)
- Becoming Active Bystanders and Advocates: Teaching Medical Students to Respond to Bias in the Clinical Setting. Read the article and then click on download under appendices A and C for Bystander Training handout and Response Framework Handout. (30-minute read)
- Applications and Questions:
-
- How can you best support colleagues when you witness that they have been disrespected by patients?
- What ways of responding to a microaggression “feel” the best to you (e.g. direct, distract, delegate, delay, or displaying discomfort)? How can you best flexibly implement these approaches to microaggressions?
- What resources are available at your institution if you choose to “delegate” when confronted with a microaggression?
- How do you feel that you can best support a colleague when you witness a microaggression directed towards them?
THEME: Social Determinant of Health
SUGGESTED ROTATIONS: Community Medicine; Orientation; Outpatient Clinic PGY1,PGY2, PGY3
OBJECTIVES:
1A. Apply the concept of structural and social determinants of health to their own patients.
1B. Identify resources to address patients’ needs based on social determinants of health
Resources:
Read:
- Access:
- Neighborhood Navigator Search health care resources by zipcode in the United States (5-minute activity)
Applications and Questions:
-
- What are some social factors that could be preventing your patients from having equitable access to health care?
- How could Neighborhood Navigator assist you and your patients in providing community resources to address social needs related to health care access?
THEME: Sexual Harassment
SUGGESTED ROTATIONS: Leadership; Orientation; Community Medicine; Inpatient PGY1,PGY2, PGY3; Outpatient PGY1,PGY2,PGY3; ER; General Surgery; OB/GYN PGY1,PGY2,PGY3
OBJECTIVES:
1A. Discuss the prevalence and impact of patient-initiated sexual harassment on trainees and the learning environment.
1B. Describe the role of supervisors and colleagues in monitoring and responding to sexual harassment by patients and identify potential barriers to this process.
1C. Apply at least three practical strategies for responding to sexual harassment from patients.
Resources:
Read:
-
- Tools for Responding to Patient-Initiated Verbal Sexual Harassment: A Workshop for Trainees and Faculty Review presentation and harassment toolkit (30-minute activity)
Applications and Questions:
-
- What are some specific ways that you can respond to inappropriate comments from patients (e.g. “I” statements, addressing the behavior of a perpetrator vs. the perpetrator themselves)?
- What is the reporting process for harassment in your residency program? Reflect on a time that you have experienced or witnessed harassment from a patient or colleague. Did you report it to a supervisor? Why or why not? How would you hope your supervisor would respond?
- What is the reporting process for harassment in your residency program?
THEME: Dermatology
SUGGESTED ROTATIONS: Dermatology; Outpatient Clinic PGY1, PGY2, PGY3
1A. OBJECTIVE: Identify common rashes in people of color: dermatosis papulosa nigra, pseudofolliculitis barbae, acne keloidalis nuchae, keloids.
1B. OBJECTIVE: Recognize the presentation of skin cancers in people of color.
Resources:
Read:
-
- Common Dermatologic Conditions in Skin of Color (13-minute read)
- Recognizing Skin Cancer in People of Color (4-minute read)
Review Resources Focused on Skin of Color:
-
- Resources for skin of color images - Journal of the American Academy of Dermatology Visit each link in Table I to familiarize yourself with resources:(20-minute activity)
Explore:
-
- Mind the Gap — Black & brown skin Explore for different presentations of rashes in skin of color.
- Mind the Gap Handbook—Explore the free online handbook
- Applications and Questions:
-
- Reflect on your own experience learning about dermatology. Were the images you were presented with representative of patients with diverse skin tones? If not, how might you learn about identifying rashes for different skin types?
- Did the results in the quiz on the Mind the Gap website surprise you?
2. OBJECTIVE: List skin concerns that commonly affect trans and nonbinary patients treated with hormone therapy for gender-affirming care.
Resources:
Read:
-
- Dermatology for LGBTQIA+ people. Review presentation A (45-minute activity)
Applications and Questions:
-
- How can you promote health equity for trans patients with dermatologic concerns?
- Some insurance companies cover services such as laser hair removal for trans-women. Look up what is covered by the more common insurers for patients in your clinic.
THEME: Multicultural Care in Geriatrics
SUGGESTED ROTATIONS: Geriatrics; Outpatient Clinic PGY1,PGY2,PGY3
OBJECTIVES:
1A. Describe ways to provide high-quality multicultural geriatric care.
1B. Discuss the intersection of racism and ageism and the impact of these structures on health.
1C. Apply the age friendly 5M person-centered care model to promote equity in the care of older adults from racial/ethnic minority populations.
Resources:
Read:
-
- Achieving High-Quality Multicultural Geriatric Care (14-minute read)
- Exploring the Intersection of Structural Racism and Ageism in Healthcare (20-minute read)
Review:
-
- Geriatric Five M's for Primary Care Workshop: Mobility, Medications, Mind, Multicomplexity, Matters Most Review presentations A-E
(90-minute activity)
- Geriatric Five M's for Primary Care Workshop: Mobility, Medications, Mind, Multicomplexity, Matters Most Review presentations A-E
Applications and Questions:
-
- What can clinicians do to provide high-quality geriatric care for ethnic and racial minority (older adult) populations?
- Think of an older adult from an ethnic/racial minority to whom you have provided care. How did the intersection of racism and ageism affect their health?
- How could you utilize the 5M model to care for this patient? How can use of a structured model of care such as the 5M model promote health equity?
THEME: End of Life Care
SUGGESTED ROTATIONS: Hospice; Geriatrics; Outpatient Clinic PGY1, PGY2, PGY3; Inpatient Medicine PGY1, PGY2, PGY3
OBJECTIVES:
1A. Describe end of life practices in Chinese American and Russian American Communities.
1B. List ways to approach the topic of Hospice with African American patients
Resources:
Read:
-
- Fact sheets about end-of-life care for Russian and Chinese American Patients
- End-of-Life Care: The Russian Culture (2-minute read)
- What Matters Most at the End-of-Life for Chinese Americans? (10-minute read)
- Black and African-American Outreach Guide for Hospice (19-minute read)
- Fact sheets about end-of-life care for Russian and Chinese American Patients
Applications and Questions:
-
- How can you show culturally sensitive end of life care to Russian and Chinese American patients?
- Can you describe the difference between cultural competency and cultural humility? Is cultural competency possible?
- What are some culturally humble ways to present options for Hospice with African American patients?
- Ask your institution to register for the Center to Advance Palliative Care in order to access their seminars and toolkits on addressing diversity, equity and racism in palliative care. Improving Health Equity for People with Serious Illness
THEME: Transgender Care
SUGGESTED ROTATIONS: Outpatient Clinic PGY1, PGY2, PGY3; LGBQTIA+ Health Rotation; Endocrine Rotation
OBJECTIVES:
1A. Upon completion of this rotation residents will be able to list at least 3 features of a trans-affirming clinic.
1B. Upon completion of this rotation residents will be able to define the following terms: cultural humility, cis-gender, trans-gender, agender, puberty suppression.
1C. Residents can explain the basics of estrogen-gender affirming hormonal therapy and testosterone-gender affirming hormonal therapy
Resources:
Watch:
-
- Creating Affirming Health Care Facilities for transgender patients
(12-minute video) - Documentary for parents whose children come out as LGBTQ
(35-minute watch)
- Creating Affirming Health Care Facilities for transgender patients
Read:
View:
-
- Engaging Families of Transgender and Gender Diverse Youth Supporting families of transgender youth: start at PowerPoint slide 9 (10-minute read)
Explore:
Applications and Questions:
-
- Is your clinic trans-affirming? How so? What are one or two things you could change to make your clinic more trans-affirming?
- What can physicians do to ensure equitable health care for LGBTQ+ youth and people of all ages?
- Does your clinic provide gender affirming hormone therapy? If so, reflect on your experience working with this population, what goes well, what could be better. If not, consider what barriers prevent this service from being provided. Why might it be important for patients to receive their care in their patient centered medical home as opposed to a specialty clinic? Are the steps your program might take to get closer to providing this resource?
- If your state does not permit gender-affirming hormone therapy, how can you best support your patients in seeking the care they need?
THEME: Weight Bias
SUGGESTED ROTATIONS: Outpatient PGY1, PGY2, PGY3; Inpatient PGY1, PGY2, PGY3; Outpatient Pediatrics PGY1, PGY2, PGY3; Endocrine Rotation; General Surgery
OBJECTIVES:
1A. List ways to Improve communication skills with patients about weight-related health.
1B. Describe the adverse consequences of weight stigma on patients’ emotional and physical health.
Resources:
Read
Explore:
-
- Obesity Bias Module (15-minute activity)
Applications and Questions:
-
- How can you approach issues of weight and health with patients in sensitive and effective ways? What words should you avoid to decrease weight stigma? What words can you use instead?
- How important is it for you to check a weight at each patient encounter? What are the pros and cons of doing so?
- How do you discuss weight status vs. lifestyle strategies for wellness in patient visits?
2A. Recognize the historical context of Body Mass Index (BMI) and its relationship to understanding health.
2B. Analyze the risks and benefits of using BMI as an indicator of health.
2C. Evaluate which metrics are important to track and prioritize in visits related to metabolic health.
Resources:
Read
Listen
-
- The Racial Origins of Fat Phobia : Short Wave (14-min listen)
Applications and Questions:
-
- Reflect on how, when, or if you use BMI in patient care. Might some of the resources above change your approach?
- How can you know your patient's health goals? How do we track metrics that are consistent with these goals?
- How does the diet industry influence the way we think about the relationship between health and weight? Who is making money off of the ‘war on obesity’?
- How has systemic racism influenced the way we think about weight in healthcare?
- How might using BMI as a key indicator of health result in worse outcomes for people of color?
THEME: Ableism
SUGGESTED ROTATIONS: Outpatient PGY1, PGY2, PGY3; Inpatient PGY1, PGY2, PGY3; Outpatient Pediatrics PGY1, PGY2, PGY3; General Surgery; ER
1. OBJECTIVE: Define ableism and list at least 2 examples of ableist language to avoid.
Resources:
Read:
-
- How to Identify + Reconsider Ableist Language at Work | Career Contessa. Decreasing ableist language in the workplace (6-minute read)
Watch:
-
- Ableism in Healthcare Part 1 (33-minute video)
Recognize your own potential biases:
Applications and Questions:
-
- Think about a patient that you have seen that has communication barriers (from history of a stroke, hearing loss, cerebral palsy, ALS, mutism, etc.) How can you adapt your communication to be sure that they participate actively in visits and decision making?
- Ease their way: ask your next patient with a disability what challenges the disability might cause in their access to health care. Does your clinic have resources that might help? For example, option in EMR for bigger text for visual impairment, getting RX’s setup in bubble packs, OT to help mobility, exam tables that lower, etc.
Theme: Caring for Patients with Non-English Language Preferences (NELP)
SUGGESTED ROTATIONS: Outpatient PGY-1, PGY-2, PGY-3; Labor and Delivery PGY-1, PGY-2, PGY-3; Inpatient PGY-1, PGY-2 , PGY-3; General Surgery, Pediatrics PGY-1, PGY-2 , PGY-3
OBJECTIVES:
1A. Identify challenges that exist in accessing healthcare for patients with NELP.
1B. Describe how language barriers impact patient outcomes and satisfaction.
Resources:
Read:
-
-
The Impact of Limited English Proficiency on Healthcare Access and Outcomes in the US: A Scoping Review (15-minute read)
This is a systematic review looking at health outcomes in NELP patients.
-
Applications and Questions:
-
-
Can you reflect on a time when language barriers caused an undesired outcome (large or small) for a patient? What was the situation? What might have improved the outcome?
-
Have you ever personally experienced language barriers for yourself or your family in the healthcare setting?
-
2A. List and identify best practices in working with interpreters.
2B. Identify when a professional interpreter is needed for safe communication in clinical care.
Resources:
Explore:
Incorporating Medical Interpretation Into Your Practice
This is a toolkit for medical educators to teach medical students and residents how to work with medical interpreters. It has sample cases.
Watch:
TRANSLATORS (21-min watch)
A free access film about children translating for their families.
Read:
-
-
Clinicians’ Obligations to Use Qualified Medical Interpreters When Caring for Patients with Limited English Proficiency (5-min read)
This has a vignette with ethical analysis about interpreter use in medical education. -
Appropriate Use of Medical Interpreters (5-min read)
-
CLAS Standards—Think Cultural Health (3-min read)
This is a quick list of clinic standards to advance health equity. 3-min read. -
Language Is Not A Barrier—It Is An Opportunity To Improve Health Equity Through Education (5-min read)
-
Applications and Questions:
-
-
Think of a time you have had to use a medical interpreter. What were the challenges that you experienced in communicating this way?
-
Reflect: Why is it unethical to use an underage child as an interpreter? What might be ethical implications of using adult family members or friends as interpreters? If you were experiencing health care in a country where your language is not spoken, would you want your sibling or parent to interpret for you?
-
THEME: Low Health Literacy
SUGGESTED ROTATIONS: Clinic PGY1, PGY2, PGY3; Inpatient Medicine PGY1, PGY2, PGY3; General Surgery; ER
OBJECTIVES:
1A. List 5 clues to recognize low health literacy in patients.
1B. Demonstrate the teach back method for low health literacy patients.
Resources:
Watch:
-
- Understanding effects of health literacy on patient care (23-minute video)
- Teach back - a technique for clear communication. An example of the teach back method (4-minute video)
Apply:
-
- This app will tell you the grade level of your writing. The average American reading level is 6th grade. Analyze a few of your most recent After Visit Summaries for readability.
- EveryDay Words - Search | CDC Check your language: what are simpler ways of saying common medical terminology such as gastroesophageal reflux, adverse, acute, prophylaxis, renal, detect, bacterial.
Applications and Questions:
-
- Think about your own patients. Can you think of someone who’s care was impacted by low health literacy? Consider if low health literacy might be a factor in patients who are “non-compliant” with recommendations or prescriptions.
- Practice using the teach-back method at least once in your next clinical session. Did anything surprise you about this experience?
- Practice/develop scripts in which you teach patients about common topics in primary care such as GERD, IUDs, asthma, etc. using drawings and simple language.
THEME: Orthopedics and Physical Medicine and Rehabilitation
SUGGESTED ROTATIONS: Sports Medicine; Orthopedics; PMR; General Surgery
1. OBJECTIVE: Residents will apply the recognition of orthopedic care disparities to advocacy for their patients' needs.
Resources:
Read:
Watch:
-
- Responding to Malignant Social structures - Structural Competency Working Group (20-minute video—watch from start to 20:00)
Applications and Questions:
-
- Reflect on the article about eligibility criteria for total joint replacement. Has this impacted your referral patterns or patients?
- Reflect/apply: People of color have many obstacles to orthopedic and rehab care including bias, financial, transportation, and work barriers, as well as trust. Consider the levels of intervention outlined in the video. How can you advocate for interventions to mitigate these obstacles for your patients on each of these levels? What other individuals or groups could play a role in these interventions?
THEME: Substance Use Disorders
SUGGESTED ROTATIONS: Behavioral Health; Addiction Medicine; Outpatient Clinic PGY1, PGY2, PGY3; ER
OBJECTIVES:
1A. Use non-stigmatizing communication when discussing mental health and/or substance use.
1B. Explain factors that contribute to addictions, as well as factors that can contribute to recovery.
1C. Identify biases that may impact provider behaviors towards members of minority groups with mental health/substance use.
1D. Apply patient-centered approaches to discussing substance use (e.g. motivational interviewing).
Resources:
Read:
Watch:
-
- Everything https://www.youtube.com/watch?v=PY9DcIMGxMs (15-minute video)
- Ineffective Motivational Interviewing Example https://www.youtube.com/watch?v=vVEA-JNg-v0 (4-minute video)
- Effective Motivational Interviewing Example https://www.youtube.com/watch?v=BWZHNcIryg8 (7-minute video)
Applications and Questions:
-
- What are some terms that are helpful to use when discussing individuals with substance use disorders? What terms should be avoided?
- How does using person-first language help maintain the integrity of individuals with substance use challenges?
- Dr. Gabor Maté, an addiction medicine expert and author, explains substance abuse as a response to individual human suffering. How may a childhood history of abuse/neglect and overall human suffering contribute to challenges with substance use? How can Dr. Maté’s conceptualization of substance use help you empathize with patients with substance use disorders?
- Why is it important to explore in a non-judgmental manner a patient’s thoughts about addressing their substance use challenges vs. using a more directive approach (e.g. explicitly “calling out” a patient about their substance use)?
THEME: HIV
SUGGESTED ROTATIONS: Infectious Disease; Outpatient Clinic; PGY1, PGY2, PGY3; ER; Urgent Care
OBJECTIVES:
1A. Identify barriers to HIV prevention and treatment for marginalized groups.
1B. Identify which patients should be offered Pre-exposure prophylaxis (PREP) and Post-Exposure Prophylaxis (PEP).
Resources:
Read:
Watch:
-
- HIV and Health Disparities (9-minute video)
Applications and Questions:
-
- Do you consistently prescribe PREP/PEP to at-risk patients in your clinic? How do you identify who is at risk?
- How might you go about addressing HIV disparities in your patient population/community?
- What role might mental illness play in preventing access or adherence to treatment? What other obstacles might impact your patients?
THEME: Mental Illness
SUGGESTED ROTATIONS: Behavioral Health: Addiction Medicine; Outpatient Clinic PGY1,PGY2, PGY3; ER
1. OBJECTIVE: Residents will apply concepts of increased primary prevention to address life-expectancy disparities in their patients with severe persistent mental illness.
Resources:
Read:
Watch:
-
- A Tale of Mental Illness—From the Inside a patient narrative (15-minute video)
Explore:
-
- Take the implicit bias test “mental illness IAT": Do you implicitly associated people with mental illness with danger (15-minute activity)
Applications and Questions:
-
- Patients with severe mental illness have a 20-year decrease in life expectancy. Review the charts of three of your patients with schizophrenia, psychosis or bipolar disorder-have you maximized all strategies to prevent premature cardiovascular disease? Can medications be adjusted to decrease risk of metabolic disease? Have you addressed smoking cessation proactively?
- What are some biases that you may have observed in your clinical training about individuals with mental health problems, including those with severe and persistent mental illness?
2. OBJECTIVE: Residents will explain the concepts of historical trauma and apply it to understanding the impact on mental health of their patients.
Resources:
Read and watch the embedded video:
-
- Historical Trauma: The Confluence of Mental Health and History in Native American Communities (8-minute read and 8-minute video)
Read:
-
- What Does It Mean to Heal From Historical Trauma? (7-minute read)
Applications and Questions:
-
- Reflect on the concept of historical trauma. The reference discussed Native Americans. What other groups might be impacted? How might you address historical trauma with your patients?
3. OBJECTIVE: Residents will apply the concept of intersectionality to their patients with mental illness.
Resources:
Watch:
-
- My Collective Brave: Intersectional Stories—This Is My Brave Please watch the intersectionality introductory video (3-minute video) and then explore several storytellers' narratives.
Applications and Questions:
-
- Apply the framework of intersectionality to a patient with mental illness that you have found challenging. How might that framework impact your approach to supporting that patient?
THEME: Caring for the Unhoused
SUGGESTED ROTATIONS: Community Medicine; Orientation; Leadership; Outpatient Clinic PGY1, PGY2, PGY3; ER
1. OBJECTIVE: State one thing you will change or focus on about your approach to caring for the unhoused.
Resources:
Read:
-
- How Health and Homelessness are Connected—Medically (7-minute read)
Applications and Questions:
-
- Describe how lack of housing can negatively affect a person’s health and life expectancy.
THEME: Food Insecurity
SUGGESTED ROTATIONS: Community Medicine; Orientation; Leadership; Outpatient Clinic PGY1,2,3; ER
1. OBJECTIVE: Describe how food insecurity can affect a patient’s ability to promote their own health.
Resources:
Read:
-
- Patient Perspectives: Valuable Food Insecurity Interventions
(6-minute read)
- Patient Perspectives: Valuable Food Insecurity Interventions
Applications and Questions:
-
- What is the link between food insecurity and obesity?
- How can inquiring about food insecurity contribute to improving your patient’s health? Does your clinic routinely screen for food insecurity? What resources does your clinic have for patients with food insecurity?
Events
February 28, 2025, 11 am CST: Webinar: Addressing the Residency Continuity Requirement: A Panel Discussion to Share Successes and Barriers
March 14, 2025 8:30 am–5:30 pm CDT: POCUS Launchpad: Navigating Logistics of Implementing Ultrasound in Residency Training
May 3–7, 2025: STFM Annual Spring Conference
September 8–10, 2025: The 2025 STFM Conference on Practice & Quality Improvement
Due Dates
February 28, 2025: Family Medicine Advocacy Summit Scholarship Applications Due
March 4, 2025: Medical Student Educators Development Institute (MSEDI) Applications Due
March 14, 2025: Deadline to Register for STFM Trip to Spain
March 15, 2025: Deadline to Apply for Medical Editing Fellowship
March 20, 2025: Deadline to Apply for Professionalism in Medical Education Task Force
April 1, 2025: Early Bird Deadline for STFM Annual Spring Conference Registration